FAQ
What is the minimum order?
As a custom solutions provider, our goal is to understand your need and provide the solution you require. Minimum quantities vary by product, customization, sourcing location and urgency. let us understand your need and we will develop a supply solution that takes the burden of scoursing off your shoulders and delivers exceptional product solutions to your location.
How much does shipping cost?
Transportation of goods from manufacturers around the world is complex at best. We are experienced professionals in sourcing and logistics, bringing you cost effective solutions in the required timeframe at competitive costs. Whether it is across the state or on the other side of the world, a case, a pallet or multiple containers we will coordinate cost efficient transportation according to your requirements.
What is the return policy?
As many of our solutions are custom designed, we pride ourselves in providing exacting specifications according to your requirement. while ready made products may be returnable in new, unopened, resalable condition, custom designed solutions are produced according to approved specifications and are not returnable except in the case of manufacturing defect. Let us help you through the design and order in process to ensure the product you receive exceeds your requirement.
How long does it take to produce my custom design?
Lead & production times can vary widely depending on seasonal demand and production capacity at any facility. Production can take from a few days to several weeks depending on various factors. We work with a variety of manufactures and strive to meet your required timeline for design, production and delivery. Let us understand your need and we will work with you every step of the way to ensure your product arrives in a timely fashion.